Where should you look for reliable Australian visa information?
Direct answer
The Department of Home Affairs website is the only authoritative source for criteria, charges and processing times, and the MARA register is the only way to verify an agent.
Two sources matter more than all others combined. The first is the Department of Home Affairs website, which publishes the legislative criteria, current application charges, processing time ranges and policy guidance for every subclass. If a claim about eligibility, cost or timing cannot be traced back to that source, treat it as unverified regardless of how confidently it is stated. The second is the Office of the Migration Agents Registration Authority register at mara.gov.au, which confirms whether someone offering migration advice is actually registered, and whether their registration carries conditions.
Everything else - forums, social media groups, video explainers, even well-written articles - should be treated as secondary. That is not because those sources are necessarily wrong, but because they cannot be relied upon to be current. A detailed guide written eighteen months ago may describe requirements that have since changed, and there is usually no signal in the text that it has aged. The efficient habit is to use secondary sources to understand the landscape and identify the right questions, then confirm every operative detail - the fee, the threshold, the document requirement - on the official source before you act on it.
Key points
- homeaffairs.gov.au is the only authoritative source for criteria and charges
- mara.gov.au is the only way to verify a migration agent's registration
- Secondary sources are useful for orientation but not for operative details
- Always confirm fees, thresholds and documents on the official source


